DB-DATABANK
PROVISION OF TELECOMMUNICATION AND TECHNOLOGY SERVICES
DB-DATABANK is one of the most innovative companies in the Greek market, with significant experience in the development and support of complex IT and communications services. DB-DATABANK has successfully completed demanding projects, utilizing the know-how the company possesses in providing integrated IT solutions.
SERVICES
Help Desk – Content - Surveys
IVR – Call Contact Center
Combining software and technologies, DATABANK provides Help Desk services (voice, chat, email, tickets), implements promotions for products and services, provides audiovisual content to telecommunication providers, e.g. as a subcontractor of OTE implements the OPAP results service “14744”, material market research, polls, etc. on behalf of companies and institutions, such as the Athens University of Economics, BetShop, etc.
PAPERLESS OFFICE
Digitization
The Digitization of all kinds of analog content (texts, maps, images, etc.) is a one-way street for the smooth operation of companies, for the immediate service of the citizen and especially for the state so that it can formulate a policy based on credible information. DATABANK has infrastructure, know-how and significant experience in digitization services. An example project is the digitization of the newspaper “Eleftheros Typos”.
SOCIAL MEDIA
DIGITAL MARKETING
DATABANK, properly utilizing the Digital Signage Software “Mediacast” which DATABANK has developed in combination with Social Media, SMS Marketing and modern techniques such as SEO, SEM, etc., has implemented a series of Digital Marketing services on behalf of companies such as e.g. ZZDot Proximity, BMW, COSMOTE, FAGE etc. At the same time, DATABANK has the know-how and conducts User Surveys (UX Surveys) in order to understand user behaviors in the context of optimizing the usability of products, services or processes.
CUSTOMER RELATIONSHIP MANAGEMENT
WEB & APP DEVELOPMENT
DATABANK has the know-how and experience in Data Processing, Software development, Corporate Portals, Websites and Apps (IOS and Android). Indicative projects: “Amber Alert”, Wind MVas platform, Cosmote Alerting platform, Websites: YSMA (Acropolis Museum), Hyundai, KIA, Intralot, 12Xnet, ING, Flash, Intracom Defense, etc. DATABANK promotes a complete solution for design, construction and management of e-shop, which incorporates top technical features. It also provides Support Services in IT issues and Technology.
DB-DATABANK is certified by ACTA, an accredited certification body, for the following certification systems:
Quality Management System
Business Continuity System
Information Security Management System
Privacy Information Management System
Personal Information Management System
Corporate Social Responsibility
Regarding the field of Corporate Social Responsibility, DATABANK has implemented the “AMBER ALERT” of the Organization “The smile of the child”. The “AMBER ALERT” project is the National Coordination Program for early warning of citizens in cases of disappearance and abduction of children.
Amber Alert has also been installed by DATABANK in Italy, Cyprus and Portugal, under the name “ECAAS” (“European Child Alert Automated System”).
Corporate Social Responsibility
Regarding the field of Corporate Social Responsibility, DATABANK has implemented the “AMBER ALERT” of the Organization “The smile of the child”. The “AMBER ALERT” project is the National Coordination Program for early warning of citizens in cases of disappearance and abduction of children.
Amber Alert has also been installed by DATABANK in Italy, Cyprus and Portugal, under the name “ECAAS” (“European Child Alert Automated System”).
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CLIENTS
CONTACT US
- SKIATHOU 147, ATHENS 11255
- +30 210-2005000
- +30 210-2005022
- [email protected]
DB-DATABANK
PROVISION OF TELECOMMUNICATION AND TECHNOLOGY SERVICES
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